Every inefficiency leaves a clue. I find what’s slowing your team down, and help you fix it for good.

Profit is the ultimate KPI — but how do you know if every process truly contributes to it?

One simple, powerful tool I recommend is the Process Cost Analysis (PCA) or Cost-to-Serve approach.

Here’s how it works:

1. Map your process from start to finish.
2. Identify every cost driver (time, materials, labor, rework, delays).
3. Quantify each activity’s contribution to revenue or customer value.

Then ask one key question:

“Does this step add measurable value or just cost?”

You’ll be surprised how many steps consume resources but add no profit.

If a process consistently loses money, it doesn’t matter how efficient, fast, or creative it looks — it does not work.

Start tracking profit per process, not just productivity per hour.

ContinuousImprovement #Lean #OperationsExcellence #Profitability #Leadership #ProcessImprovement